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Update: Coronavirus (COVID-19) & Your Stay at RiverBeds

Last revised: 24 March, 18:00

are you open?

RiverBeds luxury wee lodges with hot tubs are accepting reservations from 1st June 2020.  Until then, it’s now not possible to book a lodge.  This follows the advice of the Scottish First Minister on 22nd March:  “to our hotels, B&B’s and self catering accommodation – you should not be accepting visitors”.  All other activities on the estate are closed until further notice – the Golf Course,  the Cafe and our Activity Centre. 

We are really sorry for those who love RiverBeds and want to come and enjoy them.  We do look forward to welcoming you in happier times and across the future years.

This position is constantly monitored as we seek to follow best advice from the Scottish Government, from across the Scottish Tourism industry and to respect the views of our team members, the local community and our loyal customers.

 

This is a difficult time for everyone and we, like businesses across the nation, will struggle to make the right decisions where there are so many differing, complex and sensistive priotities.  The situation changes fast and priorities often conflict.

We are sorry that previous messages on this update board (Friday and Saturday 20th and 21st March) were incorrect, and gave misleading information or advice.

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Avoid unnecessary journeys . . . .

Current recommendations from political and tourism leaders is not to travel unless its absolutely necessary.

Fergus Ewing, Minister and Tourism Secretary, Scottish Government 21/3/20:

“Let me be crystal clear, people should not be travelling to rural and island communities full stop. They are endangering lives. Do not travel.”

 “The Scottish Government’s advice is that essential travel only should be undertaken.”

Can I cancel?

Yes, if you took out our “peace of mind” package when you booked.  WIth our “peace of mind” cover, if you have to postpone your visit, we provide a full refund via a voucher for a future stay.

Otherwise, please bear in mind that all of our special rates are fully pre-paid and non-refundable. We recommend that everyone carries travel insurance.

If you booked with us direct, our latest approach is that you can now postpone your visit into the future.  Please email us stay@RiverBeds.co.uk

If your reservation is via one of our partners – for example, Secret Escapes, Itison, Booking.com – then do check the booking conditions etc on their web site. In a spirit of goodwill and friendship, we are offering a monetary voucher for the planned stay, and cancelling the original booking.  We want to honour the deal that was offered, for a future date.  Please email us.

Book Direct & Save 10%

Use the Promo Code “DIRECT” at checkout today, and save a further 10% on your stay.

4 more reasons to book direct:

  • Best Price Guaranteed
  • Complimentary Prosecco
  • Luxury Cotton Bathrobes
  • Late Check-Out (on request)
  • Exclusive VIP Discounts Locally

our direct booking promise:

  • Best Price Guaranteed
  • Complimentary Prosecco
  • Luxury Cotton Bathrobes
  • Late Check-Out (on request)
  • Exclusive VIP Discounts Locally

Use Promo Code “DIRECT” when booking online today for a further 10% off.

Direct Booking Promise:

Best price guaranteed

Complimentary Prosecco & luxury cotton bathrobes

Late check-out free of charge (on request)