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Update: Coronavirus (COVID-19) & Your Stay at RiverBeds

Last revised: 24 March, 18:00

are you open?

RiverBeds luxury wee lodges with hot tubs are accepting reservations from 1st July 2020.  Until then, it’s now not possible to book a lodge.  This follows the advice of the Scottish First Minister on 22nd March:  “to our hotels, B&B’s and self catering accommodation – you should not be accepting visitors”.  All other activities on the estate are closed until further notice – the Golf Course,  the Cafe and our Activity Centre. 

We are really sorry for those who love RiverBeds and want to come and enjoy them.  We do look forward to welcoming you in happier times and across the future years.

This position is constantly monitored as we seek to follow best advice from the Scottish Government, from across the Scottish Tourism industry and to respect the views of our team members, the local community and our loyal customers.

 

This is a difficult time for everyone and we, like businesses across the nation, will struggle to make the right decisions where there are so many differing, complex and sensistive priotities.  The situation changes fast and priorities often conflict.

We are sorry that previous messages on this update board (Friday and Saturday 20th and 21st March) were incorrect, and gave misleading information or advice.

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Avoid unnecessary journeys . . . .

Current recommendations from political and tourism leaders is not to travel unless its absolutely necessary.

Fergus Ewing, Minister and Tourism Secretary, Scottish Government 21/3/20:

“Let me be crystal clear, people should not be travelling to rural and island communities full stop. They are endangering lives. Do not travel.”

 “The Scottish Government’s advice is that essential travel only should be undertaken.”

Can I cancel?

Yes, if you have booked direct with us we can either; change the date of your booking to another date or offer you a full refund. 

If you have booked through a third party site (ITISON, Secret Escapes, 5PM) we can move your booking to another date (same conditions as the origional booking apply) or give you a voucher with the same conditions as the origional booking to use at a future date. If you would prefer a refund you will have to go diret to the third party. 

Any new bookings made will be fully refundable up to 14 days before arrival.

If you have any questions please email us at stay@riverbeds.co.uk or give us a call on 01855 413 006. 

Stay safe,

The RiverBeds Team

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Direct Booking Promise:

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